Before the cleaner arrives
Check the lease, turnover agreement, or property manager's cleaning standards. A generic cleaning package may not satisfy a specific inspection checklist.
Remove personal belongings and trash, unless removal or haul-away is included in a written scope. A vacant-property price cannot assume a heavily cluttered home.
Disclose square footage, bedrooms, bathrooms, number of floors, appliance condition, pets, unusual buildup, and any supplies the crew must bring.
Confirm parking, keys, elevator access, building rules and the time the unit actually becomes available.